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At PIXEL VAULT PRO, we are committed to providing high-quality digital products. However, due to the nature of digital downloads, all sales are final and non-refundable.
1. No Refunds After Download
Once a digital product (such as PSD, EPS, PNG, JPG files or software) is downloaded or accessed, it cannot be returned or refunded.
2. Accidental Purchase
Please review product descriptions carefully before purchasing. We do not provide refunds for mistaken or accidental purchases.
3. Technical Issues
If you face a technical issue (e.g., corrupted file or download error), please contact us at info@pixelvaultpro.com. We will work to resolve the issue or provide a working file.
4. Duplicate Payments
If you are charged more than once due to a technical error, we will verify and refund the extra payment.
5. Resale or Redistribution is Prohibited
All purchased files are for personal or commercial project use only by the buyer. Reselling, sharing, or distributing these files in any form or on any platform is strictly prohibited. Violation may lead to account suspension and legal action.
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